35tcom is transparent about what it collects, why it collects it, and how it uses your data. This page explains everything in plain language — no unnecessary legal jargon — so you know exactly how your information is handled on the platform.
Six concrete practices we apply every day to keep your data secure.
All communication between your phone or computer and 35tcom is protected by 256-bit SSL encryption — the same standard used by digital banks such as Nubank and Itaú. Your login credentials, financial transactions, and personal information are never transmitted in plain text.
35tcom operates in full compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018). We collect only the data necessary to run our service and ensure you can exercise all rights provided by law — access, correction, portability, and deletion.
35tcom does not sell, rent, or share your personal data with third parties for commercial or advertising purposes. Data is shared exclusively with operational partners required for the platform to function — and always under a confidentiality agreement.
Your data is stored on servers protected by strict access controls. Only employees with a legitimate operational need have access to personal information — and all access is logged and auditable. Backups are encrypted and kept in separate locations.
35tcom only sends marketing communications — such as bonus offers, Brasileirão promotions, and casino updates — to users who have given explicit consent. You can opt out of these communications at any time through your account settings or by contacting support.
35tcom's privacy practices are reviewed on a regular basis by our Compliance team and Data Protection Officer (DPO). Whenever we identify an opportunity to strengthen user data protection, we implement the improvement — without waiting for a regulatory requirement.
This Privacy Policy describes how the platform 35tcom (accessible at https://35tcom.click) collects, uses, stores, and protects the personal data of its users. It was drafted in compliance with the General Data Protection Law — LGPD (Lei nº 13.709/2018) and reflects our commitment to transparency and information security.
By creating an account on 35tcom or using any of our services — Sports Betting on the Brasileirão, Live Casino, Slots, jackpots, roulette, blackjack, or any other mode available on the platform — you agree to the terms set out in this policy. If you do not agree, please do not use our services.
35tcom acts as data controller under LGPD: we are the party that determines the purposes and means of processing your personal data. When we engage vendors and partners to deliver parts of the service, they act as operators — subject to the same data protection obligations as 35tcom.
This policy applies to all 35tcom users residing in Brazil. It complements, but does not replace, our Terms & Conditions. For questions about responsible gambling, visit our Responsible Gambling.
35tcom collects only the data necessary to operate the platform securely, meet legal obligations, and deliver the best possible user experience. The types of data we process are outlined below.
Full name, CPF, date of birth, RG or CNH (for KYC verification), document photo, and verification selfie when requested.
Email address, mobile number, home address, and zip code. Used for communication, account verification, and location confirmation.
Pix key, card details (last 4 digits only — never the full number), BRL deposit and withdrawal history, and payment method used.
Conversation history with our support team via live chat, WhatsApp, and email, including any data shared for troubleshooting purposes.
Sports betting history (Brasileirão, Copa do Brasil, MMA, etc.), casino games played, amounts wagered, wins and losses, and session times.
IP address, device type (mobile, tablet, desktop), operating system, browser, screen resolution, and session data.
Estimated location based on IP address, used to verify geographic eligibility and detect suspicious access. We do not collect real-time GPS data.
Browsing preferences, session identifiers, and behavioral data collected on the platform via cookies, as described in section 5 of this policy.
35tcom never will never ask for your password by email, WhatsApp, or any other external channel. If you receive a message requesting your password on behalf of 35tcom, ignore it and report it to our official support immediately.
35tcom uses collected data solely for the purposes described below. We do not process data for purposes that are incompatible with those disclosed at the time of collection.
Your data is needed to create and maintain your account, process BRL deposits and withdrawals via Pix, boleto, credit/debit card, PicPay, Mercado Pago, and TED, record and settle Sports Betting and casino game wagers, issue receipts and statements for financial transactions, and provide technical and operational support.
The KYC (Know Your Customer) process is a legal requirement for financial and betting platforms. We use your identification data to confirm you are 18 or older, verify that the account belongs to a real person, prevent money laundering and terrorist financing (as required by Brazilian law), and comply with any requests from public authorities within legal limits.
Technical data such as IP address, device information, and behavioral patterns are analyzed to detect unauthorized access to your account, identify the creation of multiple accounts, prevent bonus and promotion abuse, flag patterns consistent with match manipulation or bot usage, and block suspicious financial transactions.
Based on your 35tcom usage history, we may personalize your platform experience — such as suggesting Brasileirão matches or casino games you frequently play, optimizing the interface for your most-used device, and analyzing aggregated data (with no individual identification) to improve our products and services.
If you opted in to receive marketing communications during registration or through your account settings, we may send you bonus offers, Brasileirão promotions, available jackpots, and platform updates. You can unsubscribe from these communications at any time.
Your account activity history may be used by 35tcom's Responsible Gambling team to identify usage patterns that suggest a need for intervention — such as a sudden increase in bets, loss chasing, or breaches of limits you set yourself. This use is meant to protect you, not to restrict your legitimate use of the platform.
35tcom does not sell, rent, or transfer personal data to third parties for commercial purposes. Information is shared only in the specific situations described below, always with the goal of operating the service securely and lawfully.
To deliver our platform services, we work with partners who act as data processors under our supervision:
35tcom shares data with Brazilian public authorities when required by law — such as in response to court orders, requests from the Conselho de Controle de Atividades Financeiras (COAF), the Receita Federal, or law enforcement agencies in the course of legitimate investigations. Such sharing occurs only to the extent required by law and with the minimum data necessary.
Some of our operational partners may process data outside Brazil. When this occurs, 35tcom ensures the transfer is carried out with appropriate safeguards — such as standard contractual clauses approved by the ANPD (Autoridade Nacional de Proteção de Dados) — to guarantee your data receives a level of protection equivalent to that required by the LGPD.
No 35tcom partner is authorized to use your data for their own purposes beyond what is strictly necessary to deliver the contracted service. All operator agreements include data protection clauses.
35tcom uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and analyze usage patterns on an aggregated basis. By continuing to browse the site after being informed of cookie use, you consent to this practice.
You can manage your cookie preferences through your browser settings — Chrome, Safari, Firefox and others allow you to block or delete cookies. Keep in mind that disabling essential cookies may affect critical 35tcom features, such as logging in and confirming bets.
35tcom may use tracking pixels in communication emails to verify whether a message has been opened — a useful signal for evaluating the relevance of our communications. This technology does not access any device data beyond the email open event.
35tcom implements technical and organizational measures to protect your data against unauthorized access, loss, alteration, or improper disclosure. The main safeguards currently in place include:
In the event of a security incident that could cause risk or harm to users — such as unauthorized access to personal data — 35tcom will follow the procedures established by the LGPD: notifying the ANPD (National Data Protection Authority) within the legally required timeframe and informing affected users with clear details about what happened, the data involved, and the steps taken to mitigate the risks.
Despite all the measures we have in place, no system is 100% invulnerable. We strongly recommend using a strong, unique password for 35tcom, enabling 2FA, and never sharing your credentials with anyone — including anyone claiming to be a platform employee.
35tcom retains your personal data for as long as necessary to fulfill the purposes described in this policy and to comply with applicable legal obligations. The criteria that determine the retention period include:
Once the applicable retention period ends, your data is permanently deleted or anonymized so it can no longer be linked to you.
The LGPD grants you, as the data subject whose personal data is processed by 35tcom, a set of rights that can be exercised at any time. Below is a summary of each right and how to exercise it on our platform.
| Right | What | How to exercise |
|---|---|---|
| Access | Request a copy of all personal data 35tcom holds about you. | Email to the DPO or live chat. Response time: 15 business days. |
| Correction | Request the update or correction of data that is outdated, incomplete, or inaccurate. | Account settings or email to support. Applied within 5 business days. |
| Deletion | Request the deletion of your personal data, subject to applicable legal retention periods. | Email to the DPO. Data subject to a legal retention obligation cannot be deleted immediately. |
| Portability | Receive your data in a structured, machine-readable format for transfer to another platform. | Formal request to the DPO. Delivered in CSV/JSON format within 30 days. |
| Revocation | Withdraw consent previously given for consent-based processing, such as marketing emails. | Account settings, unsubscribe link in emails, or live chat. Takes effect immediately. |
| Information | Know which public and private entities 35tcom has shared your data with. | Formal request to the DPO. Response within 15 business days. |
| Objection | Object to processing carried out without consent where there is no adequate legal basis. | Email to the DPO, including the reason for your objection. Review completed within 15 business days. |
To exercise any of the rights listed above, please contact our Data Protection Officer by email at privacidade@35tcom.click or through our support channel, available 24 hours a day. Your identity will be verified before your request is processed, to ensure no one can access or modify your data on your behalf without authorization.
If you believe 35tcom is handling your data improperly, you have the right to file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the regulatory body for the LGPD in Brazil.
35tcom services are intended exclusively for individuals aged 18 and over. The platform does not intentionally collect or process personal data from minors.
The registration process includes a mandatory age declaration and date of birth verification. If there is any doubt, 35tcom may request supporting documents. If we determine that an account was created by a minor, the account will be closed immediately, any balances will be returned to the legal guardian upon verification, and all data relating to the minor will be deleted from our systems as soon as possible, subject to any minimum legal retention obligations.
If you are the guardian of a minor and suspect they have created an account on 35tcom, please contact our support team immediately at suporte@35tcom.click or via live chat, available 24 hours a day.
35tcom may update this Privacy Policy periodically to reflect changes in Brazilian legislation (such as new ANPD regulations), updates to platform services, or improvements to our data protection practices.
Material changes — those affecting your rights or the way we handle your data — will be communicated at least 7 days' notice by registered email and via a prominent notice on the platform. Minor changes, such as text corrections or contact information updates, may be made without prior notice.
The date of the most recent update is always shown at the top of this page. We recommend revisiting this policy periodically to stay informed about how 35tcom handles your data.
Your continued use of the 35tcom platform after any changes to this policy take effect constitutes acceptance of the updated terms. If you do not agree with the changes, you may request account closure as described in our Terms & Conditions.
35tcom has appointed a Data Protection Officer (DPO), as required by the LGPD, to serve as the point of contact between the platform, its users, and the Autoridade Nacional de Proteção de Dados (ANPD).
To exercise your rights as a data subject, ask questions about this policy, or report a privacy concern, please contact 35tcom's DPO:
All requests related to personal data will be answered in Brazilian Portuguese within 15 business days, as required by the LGPD. Requests requiring more complex analysis may take up to 30 days, with prior notice given to the requester regarding the need for additional time.
This Privacy Policy is governed by the laws of the Federative Republic of Brazil. Any disputes related to the processing of personal data will be submitted to the jurisdiction of the ANPD and, where applicable, to the courts of São Paulo/SP.
The most common questions about how we handle your data on the platform.
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You are in control of your data. 35tcom processes all personal information in compliance with the LGPD. You may access, correct, port, or request deletion of your data at any time by contacting our DPO at privacidade@35tcom.click. For questions about using the platform, visit our Terms & Conditions or our Responsible Gambling. Support is available 24 hours a day in Portuguese.